Alternatively you can contact them through the Network Rail website. Network Rail. Network Rail provides the train operating companies with access to the network. What are its responsibilities? Does it have any health and safety responsibilities? How do I make a complaint about Network Rail?
Related publications. Network Rail is changing how it operates. Our new structure enables us to be more responsive to the needs of train operators, passengers and freight users by bringing our people closer to those we serve. These five regions were formed in June and have the budget and capability to take on more responsibility from other parts of the business.
The routes are responsible for operations, maintenance and minor renewals, including the day-to-day delivery of train performance and the relationship with their local train operating companies. We are customer focused. This licence contains a set of conditions under which Network Rail must operate. What powers we have to enforce compliance with the network licence and our policies on when and why we would do so.
Network Rail regulation. Related links.
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